ChargePro

Smart, Compliant, Patient Billing for Healthcare Providers

Simplify Billing. Eliminate Guesswork. Recover More Revenue.

ChargePro is a purpose-built patient billing platform designed for the complexities of healthcare funding. Whether you’re navigating the intricacies of ACC claims or managing Medicare, Eclipse, and DVA billing, ChargePro makes the process faster, smarter, and more accurate. CBS – Health Costing Experts have tailored ChargePro for healthcare providers in New Zealand and Australia and they can do the same for your organisation.

Built to Solve the Real Pain Points

Your team shouldn’t spend hours submitting invoices or manually tracking status changes. ChargePro tackles the real frustrations:

• Stops revenue loss from expired purchase orders

• Removes manual entry and duplication across systems

• Flags claim errors before submission

• Maintains a full audit trail of every action

• Simplifies crediting, refunds, and debt reconciliation

• Makes audits and compliance a breeze

Support from the patient billing Experts

We handle any updates to billing rules, billing items, billing prices, and contract updates. Talk to us!

Visibility

Every action is tracked giving complete visibility across billing processes, user activity, and financial outcomes

Accuracy

Reduced errors, faster payment turnaround

Time Savings

Cut hours of manual billing work each week

Compliance

Always aligned with current contract rules and government mandates

User Experience

Intuitive screens, tabs, and workflows 

Direct ACC API Integration
Automatically submit invoices and retrieve payment statuses.

Live Claim Status Checking
Know instantly if a claim is accepted, declined, or held - and stop billing for rejected claims.

Overnight Data Syncing
ChargePro checks claim statuses every night to trigger timely billing when claims move to accepted.

Post-Decline Monitoring
Keeps track of declined claims for up to 12 months in case ACC reverses a decision - unlocking revenue others miss.

Automated Contract Rule Handling
Supports every ACC contract including elective surgery, nursing services, radiology, and more - with smart automation at item or contract level.

Purchase Order Management
Tracks quantities, alerts for low usage, and prompts renewals to prevent revenue leakage.

PHAS Rules Engine
Built-in logic applies complex PHAS rules correctly to ensure compliant billing.

Eclipse & Medicare API Integration
Submit claims, receive payment notifications, and verify patient eligibility with private insurers or Medicare - all in one place.

Submission Data Management
Automatically gathers complex submission data from your patient management system to compile clean, compliant invoices.

Automated Payment Matching
No more spreadsheet reconciliation. Payments are matched directly to the original invoice.

Patient Verification & Eligibility Checks
Confirm patient status and insurance levels for all patient types including overseas visitors, asylum seekers, private, DVA or self-funded patients.

Aged Care Billing with Adjustments
Handles manual rates, retrospective updates, and refund reconciliation - all tracked and applied correctly.

Pre-Payment Handling
Accept upfront payments (e.g. maternity care), then apply them to invoices post-service.

Flexible Rate Management
Supports multiple rate structures, automatically applying the correct rates based on patient category and accommodation type.