Patient Invoicing and Billing: Operate with Surgical Precision

ChargePro streamlines and automates key steps in patient invoicing, ensuring a smooth flow of accurate information from clinician or department to finance. It integrates easily with third-party and partner APIs to simplify billing and improve financial accuracy across your entire organisation.

Think of CBS – Health Costing Experts as your in-house (or outsourced) medical billing experts, trusted to deliver accuracy, transparency, and control. With more than 30 years of experience across the public and private healthcare sectors, we help streamline medical invoicing, billing patients, and optimise revenue performance.

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Leaders in Medical Invoicing and Healthcare Billing

CBS – Health Costing Experts has empowered hospitals and healthcare organisations across New Zealand and Australia to transform their healthcare invoicing and revenue management.

Our combination of systems and services helps you:

  • Simplify complex hospital billing workflows

  • Reduce manual errors and accelerate cashflow

  • Stay compliant with billing standards

  • Gain confidence in every invoice, claim, and financial report

Whether your organisation manages ACC billing (NZ), Eclipse or Medicare billing (AU), Aged Care, Insurance or private patient billing, CBS – Health Costing Experts provides the expertise and technology to ensure you get paid accurately - and on time.

 

ChargePro – Seamless & Streamlined

Built specifically for hospitals and healthcare providers, ChargePro brings intelligence, accuracy and compliance to the medical invoicing process.

With ChargePro you’ll be able to:

  • Generate invoices automatically from real-time patient activity

  • Apply custom billing rules across departments and payer types

  • Integrate directly with national systems like ACC (New Zealand) and Eclipse (Australia)

  • Detect missing data, show claim errors, or provide prompts with proactive alerts

  • Produce tailored finance extracts for clean reconciliation and audit readiness

ChargePro turns complex billing processes into efficient, transparent workflows that connect care delivery with financial results.

 

The ACC Billing Process with ChargePro

ChargePro integrates directly with New Zealand’s ACC (Accident Compensation Corporation) system via secure API connections resulting in efficient claim submissions, payment validation, and reconciliation.

The diagram below shows how ChargePro manages the end-to-end ACC billing workflow, from patient appointment to payment confirmation, ensuring every invoice is accurate, compliant, and efficiently processed.

 

How CBS – Health Costing Experts Can Help

CBS – Health Costing Experts not only offers world-class medical billing software, we also provide consulting expertise that helps healthcare organisations strengthen revenue integrity, financial governance, and billing performance.

 

Back Billing

Recover missed income and correct underbilling with detailed data analysis and system review. ChargePro identifies missed charges, coding discrepancies, and revenue leakage across historical patient data. This case study [insert link] is one example where back billing submitted to ACC from activity prior to going live with ChargePro was over $1 million.

Best technology project yet! Delivered on time and on budget.

The CBS team were excellent to work with, bringing great business and product knowledge and making the implementation a breeze.
The improved user experience is fantastic – modern easy to use application, simplifying our billing, giving us great end to end visibility throughout the billing process.
This was a no brainer as it increased our revenue and improved our processes.
Why wouldn’t you? The payback has already been achieved!”
— Andrew McKinnon, former CFO, Te Whatu Ora – Whanganui
 

Auditing

Maintain compliance and transparency through independent audits of your billing systems, workflows, and data accuracy.

 

Revenue Management

Strengthen revenue integrity by aligning clinical activity, costing, and billing. CBS – Health Costing Experts helps you identify underperforming services, streamline claims, and enhance cashflow visibility.

Together, these services make CBS – Health Costing Experts a trusted partner for hospitals seeking both medical invoicing software and outsourced medical billing services that deliver measurable improvements to accuracy, compliance, and revenue performance.

 

Why Healthcare Organisations Choose CBS – Health Costing Experts

  • 30+ years of experience in healthcare invoicing and billing

  • Proven integration with hospital EHRs and finance systems

  • xperts in ACC billing, Eclipse billing, and compliance

  • Local knowledge combined with global experience in medical billing services

  • CBS – Health Costing Experts is trusted by 300+ healthcare organisations worldwide

With CBS – Health Costing Experts, you gain clarity, control, and confidence in every financial transaction.


ChargePro Case Studies

 
 

Frequently Asked Questions

 

How do medical billing experts improve healthcare invoicing accuracy?

Our medical billing experts use automation in key steps of invoicing, system integration, and data validation to reduce manual errors and ensure accuracy. By linking clinical and financial data at the patient level, we minimise claim denials and streamline the entire billing cycle.

 

What are the benefits of automating key steps of hospital billing?

Automation transforms billing hospitals by:

  • Reducing manual coding and entry errors

  • Increasing first-pass claim acceptance rates by up to 25%

  • Speeding up invoice approvals and reimbursements by up to 90%

  • Maintaining compliance with healthcare and privacy regulations

  • Creating accessible, audit-ready records for reporting and governance

 
 

How does ChargePro streamline hospital billing and revenue management?

ChargePro simplifies and accelerates invoicing from data capture to payment reconciliation. It pulls live patient data, applies billing rules, and integrates with national systems like ACC and Eclipse for direct submission and payment. Alerts and reconciliation reports keep finance teams informed and in control of every invoice.

 

Ready to Improve Your Invoicing and Billing Performance?

Contact CBS – Health Costing Experts today to discover how ChargePro and our medical billing services can help your organisation bill with precision and get paid faster.

Book a Demo

 

Contact us today to find out how we can help your organisation.

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