ChargePro is a purpose-built patient billing platform designed for the complexities of healthcare funding.
Whether you’re navigating the intricacies of ACC claims or managing Medicare, Eclipse, and DVA billing, ChargePro makes the process faster, smarter, and more accurate. CBS – Health Costing Experts have tailored ChargePro for healthcare providers in New Zealand and Australia and they can do the same for your organisation.
Your team shouldn’t spend hours submitting invoices or manually tracking status changes. ChargePro tackles the real frustrations:
Stay ahead of expiring purchase orders
Expired purchase orders equals lost revenue. ChargePro helps you track and respond before hitting your bottom line.
Enter information once — ChargePro handles the rest
Eliminate double handling across systems by automatically managing invoices, updates, and status changes in one place.
Every action recorded and traceable
ChargePro keeps a complete history of submissions, changes, and approvals so your team always knows what happened, when, and why.
ChargePro streamlines patient billing for healthcare providers by automating submissions, tracking billing activity, and maintaining full compliance with contract and regulatory requirements. It centralises billing workflows, reduces manual administration, and gives finance teams complete visibility across billing processes and outcomes.
Accurate costs across the journey
Our team manages updates to billing rules, pricing, and contract changes so your system stays accurate and compliant.
Complete transparency across billing activity
Track every action, status change, and financial outcome with clear visibility across your billing processes and user activity.
Fewer billing errors, faster payments
ChargePro helps ensure claims and invoices are submitted correctly the first time, reducing errors and speeding up payment turnaround.
Cut hours of manual billing work each week
ChargePro removes manual processes and simplifies billing workflows, saving your team valuable time every week.
Always aligned with billing rules and contracts
ChargePro helps ensure billing processes stay aligned with current contract rules and government requirements.
Intuitive screens and workflows
ChargePro is designed with clear screens, tabs, and workflows that make complex billing processes simple to manage.
Healthcare providers across New Zealand trust ChargePro to manage the full lifecycle of ACC billing. With direct API integration, ChargePro connects seamlessly to ACC’s systems for real-time invoicing, claim status updates, and payment status updates.
Automatically submit invoices and retrieve payment statuses.
Know instantly if a claim is accepted, declined, or held - and stop billing for rejected claims.
ChargePro checks claim statuses every night to trigger timely billing when claims move to accepted.
Keeps track of declined claims for up to 12 months in case ACC reverses a decision - unlocking revenue others miss.
Supports every ACC contract including elective surgery, nursing services, radiology, and more - with smart automation at item or contract level.
Tracks quantities, alerts for low usage, and prompts renewals to prevent revenue leakage.
Built-in logic applies complex PHAS rules correctly to ensure compliant billing.
FAQ
Explore how ChargePro automates patient billing, manages complex rules, and delivers full visibility across the billing lifecycle.
ChargePro automates the majority of our billing activity, allowing a seamless flow of information from clinician to finance.
Brenton Moore
Revenue Supervisor
Western Health
ChargePro supports API coverage in the Australian healthcare market- meeting regulatory requirements while easing the burden on billing teams.
Submit claims, receive payment notifications, and verify patient eligibility with private insurers or Medicare - all in one place.
Automatically gathers complex submission data from your patient management system to compile clean, compliant invoices.
No more spreadsheet reconciliation. Payments are matched directly to the original invoice.
Confirm patient status and insurance levels for all patient types including overseas visitors, asylum seekers, private, DVA or self-funded patients.
Handles manual rates, retrospective updates, and refund reconciliation - all tracked and applied correctly.
Accept upfront payments (e.g. maternity care), then apply them to invoices post-service.
Supports multiple rate structures, automatically applying the correct rates based on patient category and accommodation type.
